Privacy Policy

At Lowery Media, we are dedicated to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website and services, including Graphic Design, Web Development, Visual Media, Analytics, Strategy, Consulting, and Social Media Management.

1. Information We Collect

We collect personal and business-related information when you interact with our website or use our services. This may include:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, billing information, and company details.
  • Business Information: Relevant information about your business, such as branding details, project requirements, and preferences.
  • Social Media Information: If you use our Social Media Management services, we may request access to your social media accounts to manage and optimize them.
  • Technical Information: This includes data on your use of our website, such as your IP address, browser type, device information, and cookies.
  • Project Details: Specific details about the services you request, including design preferences, media content requirements, and strategy goals.

2. How We Use Your Information

We use the information collected for a variety of purposes to provide, improve, and protect our services. These include:

  • Service Delivery: To fulfill the services you’ve requested, such as web development, social media management, content creation, and consulting.
  • Customer Support: To respond to inquiries, provide technical assistance, and resolve issues.
  • Billing and Administration: For processing payments and managing your account.
  • Personalization: To tailor our services to meet your specific needs, ensuring a more relevant and personalized experience.
  • Marketing: With your consent, we may send you promotional materials, special offers, or updates on new services.
  • Performance Analysis: To monitor and analyze usage patterns of our website and services in order to improve functionality and user experience.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted partners to help us provide and improve our services, including:

  • Service Providers: Third-party vendors who assist in delivering services (e.g., hosting, analytics, payment processing).
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Lowery Media or others.

4. Data Security

We are committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content. You can choose to accept or decline cookies. However, declining cookies may limit the functionality of certain features on our site.

6. Your Rights and Choices

You have the right to:

  • Access and Update Information: You may request to view or update your personal information at any time.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the communication or by contacting us directly.
  • Delete Your Data: You may request the deletion of your personal data by contacting us, subject to our legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we do not have control over these external sites, and this Privacy Policy does not apply to them.